Self-Service Kiosks for Onsite Check-In: A Comparison Guide

Self-service kiosks reduce registration desk queues and free your staff to handle exceptions. But not all kiosks are equal. This guide compares the three main approaches used at Hong Kong events.

Option 1: iPad on Stand

The simplest kiosk. An iPad mounted on a floor stand, running your check-in app. Attendees tap, search their name, and a staff member prints their badge at a nearby printer.

Pros: - Lowest cost, rent iPads you already use for other purposes - Flexible, move kiosks anywhere during the event - Familiar interface, attendees know how to use an iPad

Cons: - No integrated printer, badge printing is separate - Requires WiFi or cellular connection - Not truly self-service if a staff member handles printing

Throughput: 40-60 check-ins per hour per unit

Best for: Small events (under 300 attendees), budget-conscious organisers, events with simple guest lists.

Option 2: Integrated Check-In Kiosk

A dedicated kiosk unit with a built-in thermal printer. Attendees search, confirm, and the badge prints immediately from the same device.

Typical specs: - Integrated Brother QL or Zebra thermal printer - 10-15" touchscreen - Standalone operation (works offline, syncs later) - Brandable welcome screen

Pros: - True self-service, no staff intervention needed - Fast, badge prints in 2-3 seconds - Professional appearance

Cons: - Higher rental cost - Longer lead time (3-4 weeks) - Heavier and less portable than iPads

Throughput: 100+ check-ins per hour per unit

Best for: Large conferences (500+ attendees), trade shows with multiple entry points, events where staff costs are a concern.

Option 3: Mobile Check-In (Staff-Operated)

Staff walk the queue with iPads or handheld scanners, checking in attendees before they reach the desk. Badges are pre-printed or printed at a central station.

Pros: - Eliminates queues entirely - Personal touch, staff greet attendees by name - No hardware rental needed beyond tablets

Cons: - Requires more staff, not fewer - Pre-printed badges mean no last-minute changes

Throughput: Depends on staff count

Best for: VIP events, gala dinners, and occasions where personal service matters more than speed.

Comparison Summary

Need help choosing? Tell us about your event and we'll recommend the right kiosk setup.